It is a shame to hear about the group of National Express workers who have been missed off the government switch over on the East Coast.
The 230 people all work in a customer contact centre in Newcastle.
Obviously the details are not all yet know and hopefully the situation will be resolved without incident, but it does show that details always count in these types of arrangements.
After these details are people with bills to pay and some with mouths to feed, so lets hope the next few months bring these people good news!
